Privacy policy
Cura Nature Retreat respects your privacy and handles your personal data with care, in line with the EU General Data Protection Regulation (GDPR) and Spanish data protection law. This page explains what data we collect through www.curanatureretreat.com, why, and what rights you have.
Who we are
Cura Nature Retreat is run by Suzan Grootscholten, based in Cañada del Cura, Godelleta, Valencia, Spain. For any question about this policy or your data, contact:
- Email: Suzan@curanatureretreat.com
- Phone / WhatsApp: +34 648 47 01 81
- Address: Cañada del Cura, Godelleta, Valencia, Spain
What data we collect
Booking and contact requests. When you fill in the form on our booking page or email or call us directly, we receive the information you choose to share: your name, email address, and any organisation, phone number, preferred dates, group size, type of stay and message you provide. This is sent directly to Suzan's mailbox and is not stored elsewhere on the website.
Website analytics. We use Google Analytics (GA4) to understand how visitors find and use this website — for example which pages are viewed, how long visitors stay, and general location and device information (such as country, browser and device type, derived from your IP address). Google Analytics uses cookies and similar technologies to do this. We do not use this data to identify you personally.
We do not sell your data, and we do not use it for advertising.
Why we use your data
- To answer your booking or information request and correspond with you about a possible stay — based on your consent in submitting the form, and to take steps towards a booking at your request.
- To understand and improve how the website is used — based on our legitimate interest in running an effective website.
- To meet legal or administrative obligations, for example if a booking becomes a confirmed stay that requires an invoice.
Who else sees your data
We share data only where needed to run this website and respond to you:
- Google — for email (Google Workspace) and website analytics (Google Analytics). Google may process data outside the EU under its standard contractual clauses.
- Bluehost — our website hosting provider, which technically transmits form submissions and stores the website files.
We do not otherwise share your data with third parties.
How long we keep it
Booking and contact enquiries are kept for as long as needed to handle your request and, if you become a guest, for the duration of our relationship plus any period required by Spanish tax and accounting law. Analytics data is retained by Google according to our Google Analytics settings, currently 14 months, after which it is automatically deleted.
Cookies
This website uses cookies placed by Google Analytics to measure site usage, as described above. We do not currently use cookies for advertising or personalisation. You can block or delete cookies at any time through your browser settings; this will not affect your ability to browse the site or send a booking request.
Your rights
Under the GDPR, you have the right to:
- ask us what personal data we hold about you and receive a copy of it;
- have inaccurate data corrected;
- ask us to delete your data, where we are not required to keep it;
- restrict or object to how we use your data;
- receive your data in a portable format; and
- withdraw consent at any time, for example by asking us to stop processing a request you sent us.
To exercise any of these rights, email Suzan@curanatureretreat.com. If you believe we have not handled your data properly, you also have the right to lodge a complaint with the Spanish data protection authority, the Agencia Española de Protección de Datos (AEPD).
Security
We take reasonable technical and organisational measures to protect your data against loss, misuse or unauthorised access, in line with the size and nature of our business.
Children
This website is intended for adults planning a stay, retreat or company offsite, and we do not knowingly collect personal data from children.
Changes to this policy
We may update this policy from time to time, for example if we start using a new service. The date at the top of this page shows when it was last revised. We encourage you to check back occasionally.